Entsika (Pty) Ltd

Last updated: 11 November 2025

1. Introduction

Entsika (Pty) Ltd is committed to protecting personal information and respecting the privacy of individuals in accordance with the Protection of Personal Information Act, 2013 (POPIA), and other applicable South African laws.
This Privacy Statement explains why and how Entsika (Pty) Ltd collects, uses, stores, and protects personal information, and outlines the rights of individuals in relation to their personal information.
This statement applies to personal information provided to Entsika (Pty) Ltd directly by individuals or obtained through lawful business and communication activities. Personal information may be used for the purposes described in this statement or as otherwise communicated at the point of collection.
As used in this statement, “Entsika (Pty) Ltd”, “we”, “us”, or “our” refers to Entsika (Pty) Ltd Group and its authorised representatives. Entsika (Pty) Ltd is the Responsible Party for the processing of personal information in terms of POPIA.

2. Personal Information and Processing

In this Privacy Statement, “personal information” refers to information relating to an identifiable, living natural person or juristic person, as defined in POPIA.
“Processing” refers to any operation concerning personal information, including collection, storage, use, disclosure, retention, or destruction.
Entsika (Pty) Ltd processes personal information in a lawful, reasonable, and transparent manner.

3. Our Legal Grounds for Processing Personal Information

Entsika (Pty) Ltd processes personal information on one or more of the following lawful bases, as permitted under POPIA:

• • where processing is necessary to pursue Entsika (Pty) Ltd’s legitimate business interests, provided such processing does not infringe the rights of the data subject;
  • where processing is required to comply with a legal or regulatory obligation;
  • where processing is necessary to perform obligations under a contract or to take steps related to a contract;
  • where the data subject has consented to the processing for a specific purpose.

Entsika (Pty) Ltd aims to be transparent about the reasons for processing personal information and does not process personal information in a manner that is excessive or unrelated to its stated purposes.

4. Purposes for Which We Process Personal Information

Entsika (Pty) Ltd processes personal information for purposes that include, but are not limited to:

• • responding to enquiries and communications;
  • providing consulting and related services;
  • managing client, stakeholder, and partner relationships;
  • marketing and communications activities approved by Marketing & Communications;
  • administering events, engagements, or subscriptions;
  • complying with legal, regulatory, or contractual obligations;
  • protecting Entsika (Pty) Ltd’s reputation, brand, and operational integrity.

5. Transfers of Personal Information
5.1. Cross-border transfers

Where personal information is processed or stored outside South Africa, Entsika (Pty) Ltd ensures that such transfers are conducted in compliance with POPIA and only where:

• • the recipient is subject to laws or agreements that provide an adequate level of protection; or
  • the data subject has consented to the transfer; or
  • the transfer is necessary for contractual or legal purposes.

6. Sharing of Personal Information

Entsika (Pty) Ltd may share personal information with:

• • authorised employees and representatives on a need-to-know basis;
  • third-party service providers (operators) who assist with IT, communications, hosting, or professional services;
  • professional advisers such as legal or audit service providers, where required;
  • regulatory or law enforcement authorities where disclosure is required by law.

All third parties processing personal information on behalf of Entsika (Pty) Ltd are required to maintain appropriate confidentiality and security safeguards.
Entsika (Pty) Ltd does not sell personal information.

7. Security of Personal Information

Entsika (Pty) Ltd has implemented reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Access to personal information is restricted to authorised persons who are required to maintain confidentiality in line with Entsika (Pty) Ltd’s Communications and Social Media policies.
While Entsika (Pty) Ltd takes appropriate measures to protect personal information, the transmission of information over the internet is not completely secure, and absolute security cannot be guaranteed.

8. Data Subject Rights

In terms of POPIA, individuals have the right to:

• • request confirmation of whether personal information is being processed;
  • request access to personal information held by Entsika (Pty) Ltd;
  • request correction or deletion of personal information;
  • object to the processing of personal information;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with the Information

Regulator of South Africa.
Requests may be submitted using the contact details below.

9. Changes to This Privacy Statement

Entsika (Pty) Ltd may update this Privacy Statement from time to time. Any changes will be published on this page, and the revision date will be updated accordingly.
Individuals are encouraged to review this statement periodically to remain informed about how personal information is protected.

10. Contact Us

For requests to exercise your rights, unsubscribe from communications, or for questions or complaints relating to personal information, please contact:
Entsika (Pty) Ltd – Communications and Marketing
Telephone: +27 12 348 2307
Email: communications@entsika.co.za
Complaints may also be lodged with the Information Regulator of South Africa.